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Introduction

Welcome to NovaVoca

Nova is the AI voice assistant platform from NovaVoca. Build intelligent phone assistants that take calls, book appointments, share information, and seamlessly transfer to your team — around the clock, with no waiting times.

Who is Nova for?

Nova is suitable for any business that needs to be reachable by phone:

  • Trade and craft businesses — Never miss another job while you're on the job site
  • Medical practices & clinics — Appointment booking and initial inquiries without an overloaded reception
  • Law firms & tax advisors — Professional intake and client qualification
  • Customer service teams — Automate first-level support and only escalate complex cases
  • Agencies & service providers — Never miss a lead on the phone again

Core Features

Take calls

Your AI assistant answers calls professionally — with a natural voice and customizable behavior.

Book appointments

Direct calendar integration via OAuth. Check availability and book appointments in real time.

Send SMS & email

Automatic confirmations, summaries, or follow-ups after every conversation.

Knowledge base

Upload documents and URLs — your assistant answers questions based on your content.

Call forwarding

Forward calls intelligently — based on business hours, intent, or rules.

Extract variables

Capture structured data like name, email, or appointment preferences directly from the conversation.

How Nova works

1

Create an assistant

Configure the voice, language, and behavior of your AI assistant in the Nova editor.

2

Assign a phone number

Buy a number directly in the platform or connect your own via SIP.

3

Activate call forwarding

Forward your existing business number to the Nova number.

4

Done!

Your AI assistant takes calls from now on and works according to your specifications.

Next steps


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