Terms & Conditions

You can find the full Terms & Conditions of NovaVoca at:

Terms & Conditions on novavoca.ai → (opens in a new tab)

Summary of the most important points

Subject of the contract

NovaVoca provides a cloud-based platform for creating and managing AI-powered phone assistants.

Conclusion of the contract

The contract is concluded by registering on the platform and confirming the email address.

Scope of services

• Provision of Nova
• Telephony infrastructure (inbound and outbound calls)
• AI voice processing (speech-to-text, text-to-speech, LLM)
• Post-processing services (email, SMS, webhooks)

Pricing

• Monthly base fee depending on the chosen plan
• Usage-based costs for call minutes and phone numbers
• Current prices at novavoca.ai/preise (opens in a new tab)

Term and cancellation

• Monthly cancellation possible
• Cancellation via the platform or by email
• After cancellation: access until the end of the paid period

Liability

• NovaVoca is not liable for content errors of the AI assistants
• The customer is responsible for the configuration of their assistants
• No liability for outages of the telecommunications infrastructure